Cookies Policy

1. What Are Cookies?

Cookies are small text files stored on your device (such as a computer, smartphone, or tablet) when you access a website. They are widely used to ensure websites function correctly, enhance usability, and provide insights into how visitors interact with online services.

Cookies may be classified as session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device until they expire or are manually removed. Cookies can also be categorised as first-party (set directly by Exolventra) or third-party (set by external service providers).

This Cookies Policy explains how Exolventra (“we”, “us”, “our”) uses cookies and related technologies across our website and associated applications (collectively, the “Platform”). It should be reviewed together with our Privacy Policy and Terms & Conditions.

2. Why We Use Cookies

Cookies help us deliver a reliable and secure platform experience. They are used for purposes including:

• Core Functionality: Supporting account access, session continuity, and secure navigation
• Security: Identifying suspicious behaviour and protecting against unauthorised access
• User Preferences: Remembering language settings and interface customisations
• Performance: Monitoring platform stability and identifying technical issues
• Analytics: Understanding how visitors use the Platform to improve usability
• Marketing: Measuring campaign effectiveness and delivering relevant promotions

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Platform to operate. Without them, secure areas and core features cannot function correctly.

Cookie Name	Purpose	Duration
session_id	Maintains secure user sessions	Session
csrf_token	Prevents unauthorised request manipulation	Session
cookie_consent	Stores your cookie preference selections	12 months

These cookies are required and cannot be disabled without impacting platform functionality.

3.2 Performance and Analytics Cookies

These cookies collect anonymised information about how visitors interact with the Platform, such as page visits and session duration.

Cookie Name	Provider	Purpose	Duration
_ga	Google Analytics	Identifies unique users	2 years
_gid	Google Analytics	Tracks session activity	24 hours

3.3 Functionality Cookies

These cookies enable personalisation features such as remembering interface preferences or saved settings.

3.4 Advertising Cookies

Advertising cookies help deliver content that is relevant to your interests and measure campaign performance.

4. Third-Party Cookies

We may work with trusted third-party providers such as analytics and advertising partners. These providers may set cookies in accordance with their own privacy policies.

5. Managing Your Cookie Preferences

You can manage cookie settings through our consent banner or your browser configuration. Most browsers allow you to restrict or delete cookies via their privacy settings.

6. Opting Out of Interest-Based Advertising

You may opt out of personalised advertising using recognised industry tools, including:

• UK Online Choices: https://www.youronlinechoices.com/uk
• Google Ads Settings: https://adssettings.google.com

7. Updates to This Policy

This Cookies Policy may be updated to reflect changes in technology or legal requirements. Updates will be published on this page.

8. Contact Us

If you have questions about our use of cookies, please contact:

Privacy Team
Exolventra
Email: [email protected]
Address: 20 Fenchurch Street, London EC3M 3BY, United Kingdom